At least two-thirds of small and micro businesses are turning to energy brokers to try and secure the best deal for their gas and electricity. However, the energy broker market is largely unregulated (less than 10% of the 3,000 or so energy brokers in the UK have signed up for self-regulation) and it looks to stay that way for the foreseeable future. This has led some energy brokers to mislead their customers with the choice of energy suppliers they recommend and the means by which they earn their commission.  

Business energy costs have soared in the UK. This is largely due to the unprecedented amounts of hidden (or undisclosed) commission being taken by energy brokers. When energy brokers add a commission to an energy rate, they legally must disclose that commission. However, this is not always the case. On average, hidden commissions are ranging between 10 and 20% of total energy spend in business energy cases. These escalating fees have a negative effect on all businesses, but especially small and micro businesses who can’t afford to overpay on their energy contract.  

If you weren’t informed about broker commission at the point of sale, or within your business energy contract, you may be a victim of misselling. You may be able to claim the full amount of the commission back as damages and get a reduction in your energy costs. At Sandstone, we operate our Business Energy Claims on a No Win, No Fee basis. This means that, at no cost to you, we will check whether you have a valid claim. 

If you would like to find out more about Business Energy Claims call our expert legal team on 03331 883818 or fill out our contact form below: